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SABS Webinar on SANS 21001 an identical adoption of ISO 21001- Educational organizations

October 19, 2020 @ 10:00 am - 12:00 pm

Educational organisations – Management systems for educational organisations – Requirements with guidance for use Webinar Invitation



Webinar Link:



19 October 2020

10h00 – 12h00

Microsoft Teams

CLICK HERE to attend



SABS Webinar on SANS 21001 an identical adoption of ISO 21001- Educational organizations – Management systems for educational organizations – Requirements with guidance for use.
SANS 21001 is an international standard developed by the International Organization for Standardization which provides management tools for organizations that offer educational products and services. It intends to help educational providers meet students’ requirements and needs. SANS 21001 is based on SANS 9001 – Quality Management Systems, but it provides a specific framework for educational organizations that aim to enhance the satisfaction of their learners by improving the educational processes and ensuring conformity to learners’ requirements. The standard can be applicable to all organizations that provide a curriculum for the development of knowledge, skills and attitudes by means of different lecturing methods.


The difference between SANS 21001 and SANS 9001 is that the former is specific for educational organizations whilst the latter is a generic standard for any organization. Educational organizations around the world have been using SANS 9001 to their quality management, now SANS 21001 make a comprehensive set of these successful practices available for all educational organizations. SANS 9001 focuses on customer satisfaction, while SANS 21001 focuses on the satisfaction of learners and other beneficiaries such as government, labour market, parents and guardians).


Education is a fundamental need for everyone in the society; therefore, everyone should be concerned with the quality of education delivered by education providers. However, even though the outcomes cannot be guaranteed, educational institutions can play a crucial role in ensuring that learners receive the expected quality of education.